CollectingSnapOn.com

Hello everyone,
I purchased a three piece tool chest from the 50's. It is a KR-56 top, KR-420 middle, and what looks like a KR-352 bottom. I plan to keep it in patina-ed condition for now and possible restore the finish some day. Problem for now are the drawer glides. Almost all of them are bent to some degree. Snap-On was no help. They said that they did not sell them anymore and would not honor any warranty because I was not the original purchaser. Does anyone know where to buy drawer glides or how to get Snap-On to honor the warranty? Thanks, Mike

I don’t know where to get drawer guides. I assume they can be made with a good machine shop.

On the guarantee, I don’t see anything about not being the first owner. I see a guarantee about the materials and workmanship. You may want to take the guarantee statement and press them to show you where (why) this is not covered.

It does seem there are sales people that tell customer things that are not 100% correct. Still - you may not want to push it too hard - They could refund the original purchase price and take the boxes - that is chump change

Tell them you are the original owner see what they say to that They tryed to do that with a ratchet of mine but i bitched a lot and called head office and they sent me a new one they didn't even want the old one back well good luck

Snappy's dealers can be a real PITA to get stuff warrantied, especially if you're not one of their regular customers. You might have to pitch a bitch to corporate.


Have you tried straightening the slides? They are rather simple in design and operation, unless they're tweaked all to hell, you can usually straighten them enough for them to function again with nothing more than a hammer, your hands, and your eyeballs. Some grease or other lubricant works well too.

I did that for a few tweaked slides on an old Mac box I have, slides work great now.